Our founder, Derrick Lewis, retired as a U.S. Army Veteran in 2013 and founded ProMenders Handyman Services in 2018 because he felt that the residential repair and maintenance service industry in San Antonio should be held to the same high standards he was in the military.
Customer service starts from the first call! That’s why everyone on our team, from the individual taking your call to the skilled craftsman completing the work, is hand-chosen by our owner, and carefully screened.
We Will Always
Honesty and transparency are two of the most important pieces to our relationship with our customers. We understand that we can’t predict the future and problems arise but we believe in being honest and up-front, addressing things head on and immediately so we can design a solution that takes care of our customers and their home.
Our handyman services business does not function unless we can trust our team, and our customers can trust us. We build trust through the big things like honesty, but also by the little things, like showing up on-time, every time.
Customer service is not a cliché term to us. We work hard to make every customer feel valued. Our service does not end when we receive payment but, when our customers are 100% satisfied with the results.
We pay attention to all the little details. From the very beginning we ask questions and examine all aspects of your project no matter the size, we make sure to cover your floors and furniture to protect from paint and dust, we clean the work area at the end of each day and never consider a job completed unless it does justice to your home and many more. Our team is consistently held to the highest quality workmanship, professional reliability and superior customer service through our proprietary quality control standards and processes.
"thorough and paid close attention to detail...very pleased with the work completed and will definitely use this company again" Tonya L
P.O. Box 591561, San Antonio, TX 78259 || 210-535-6125
100% Workmanship Guarantee
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